If a specific page on a website doesn't load for some reason or in case a link is not functioning, the visitor will see an error page with a generic message. The page will have nothing in common with the rest of the site, that can make the visitor leave your Internet site. A potential solution in such a case is a feature made available from some web hosting providers - the option to set your own customized error pages which shall have the same design and style as your site and which can contain any text or images you want based on the specific error. There are four common errors that can occur and they involve these particular so-called HTTP status codes - 400, when your world-wide web browser sends a bad request to the server and it cannot be processed; 401, if you're supposed to log in to see some page, but you have not done so yet; 403, if you don't have an authorization to see a specific page; and 404, in case a link that you have clicked leads to a file that does not exist. In each of these situations, visitors will be able to see your personalized content as opposed to a generic error page.

Custom Error Pages in Shared Hosting

You can set up personalized error pages for any of your domains or subdomains. The feature is supported by all shared hosting plans which we provide, so when you log in to the Hepsia Control Panel and navigate to the Hosted Domains section, you can click on the Edit button for a domain/subdomain and in the pop-up that will show up, you can select the sort of error page which should appear - a default one from our system, a conventional Apache server page or a custom one. For the latter alternative, you have to assign the URL to the page, so if you use personalized pages, you have to upload the files in your Internet hosting account first. An alternative way is to use an .htaccess file positioned in the domain or subdomain folder with a line for every error type. The actual syntax can be located in our Knowledge Base, so you can use this feature even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Hosting

When you host your Internet sites in a semi-dedicated server account from us, you'll be able to set custom made error pages for any of them easily via our in-house made Hepsia hosting Control Panel. With a few clicks inside the Hosted Domains section, you are able to change the default setting from a system page to a tailor-made one for any of the four error types. All you should do is provide a link to each file that you've uploaded before that and then save the change. If necessary, you will be able to revert this modification at any time and in exactly the same way. If you prefer, you can use an .htaccess file too. It should be created/uploaded inside the domain or subdomain folder associated with the website whose error pages you would want to alter and the content for such a file can be found in our Help article on this matter.