Integrated Ticketing System in Shared Hosting
In stark contrast to what you may find with plenty of other hosting providers, the ticketing system that we use with our Linux shared hosting is an essential part of the Hepsia Control Panel, which is included with all hosting accounts. You won’t need to memorize different log-on credentials, as you will be able to manage your tickets and the hosting account itself in a single place. So, if you’ve got a question or experience a challenge, you can contact our client support team members immediately. Our ticketing system includes a clever search option. This means that even in case you have submitted plenty of tickets over the years, you’ll be able to find the one that you need without any difficulties. Also, you can see knowledge base tips for resolving commonly experienced predicaments.
Integrated Ticketing System in Semi-dedicated Hosting
The Hepsia hosting Control Panel, which is included with all our Linux semi-dedicated hosting, was built with the notion that you should be able to manage everything connected with your semi-dedicated account in one location and the support tickets are not an exception. Our ticketing system is built into the Hepsia Control Panel, so, in case you have an enquiry or run into a problem, you can contact our client care staff representatives right away without needing to log in to an entirely different admin interface. You can search through your web files or check different settings in your account while you submit a new ticket or read the answer to an older one. If you’ve got a myriad of tickets and you would like to find a given one, you can take advantage of the clever search box, which is available in the Help section of the Control Panel. We guarantee that you will get an answer in less than 60 minutes regardless of the nature of your question or issue.