Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Hosting Control Panel you can find an in–depth Help Center section featuring a plethora of how–to articles and frequently asked questions. They are contributed by our support team of proficient technicians. Just fill in your question and our intelligent software will give you the most appropriate answer.

  • Top quality support service

  • Instructional Video Clips

  • We have compiled a selection of educational video tutorials that detailedly display how you can rectify a typical problem connected to your Linux shared hosting account. You’ll find the instructional videos in the Help section.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client care service with a one–hour support ticket response guarantee. A team of practiced techs will be online for you to attend to all the inquiries that you might have. During off–peak hours, a reply will be offered in even less than twenty minutes.