Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Guarantee

  • Our tech support Dept is online day–and–night to respond to every one of your assistance inquiries. Each ticket you send out to us is going to be taken care of within less than one hour. If your situation requires help from an administrator, we are going to send the ticket to the technician on duty and will inform you that the problem will soon be resolved.

  • Top quality support service

  • Expert Customer Help And Support Service

  • We are working for you 24 hours a day to provide you with advices and client support as well as to help you with any trouble that you could possibly stumble upon as you are administering your virtual server. We will assist you with all pre–installed software packages, plus your Operating System, server administration panel (with respect to the VPS type) and the Web Hosting Control Panel made 100% by our developers.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Hosting Control Panel that will come absolutely free along with your virtual server, you’ll find an informative Help section, incorporating everything you should be informed about when maintaining your internet sites and software packages. We have included a range of how to articles and reviews and video courses that demonstrate the general site management responsibilities in an easy to comprehend fashion.