Q: What does the website migration service include? Will my website be safe?
A: When your current hosting provider can no longer meet the demands of your site, or when you undergo constant network downtime, or if you have to wait for hours for the customer service team to reply to you, it might be smart to switch your provider, i.e. to move all the files for your websites as well as your databases from your present provider to your new provider. At LW Hosting, we know that this can be hard & time–consuming. That’s why we will perform all that for you at no cost!Our highly accomplished technical team reps will migrate your web site content from your current hosting provider to us. Our techs have got broad experience migrating web sites and can take care of everything – from a conventional WordPress blog or Joomla™ CMS–powered web site, to a very elaborate, custom–made web application.
Q: How long will the web site migration process take?
A: While we cannot give you an exact ETA, since there are plenty of factors, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll try our best to migrate your web site within 48h, and in certain cases – within 24h (if the website content is not large).
Q: What info will I have to provide to your Website Migration Department?
A: We don’t gather any private data. We’ll need, though, the login information for your old web hosting account along with the name of the web site that you’d like to transfer.
Q: My old hosting account has sensitive info inside. How can I trust you?
Q: Will there be any downtime for my site?
A: Your site will work just like it did before with your previous web hosting provider. As soon as we are done with the migration, your site will be configured to work on our platform and we’ll ask you to preview it. If everything is working properly, all you will have to do is edit the NS records pertaining to your domain name. Your site will be migrated to us without any downtime whatsoever.
Q: Will my old hosting provider need to do anything?
A: While we migrate your website content, your hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Which hosting providers can you transfer content from?
A: We support all Linux–based hosting platforms. In essence, if we can acquire access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.