A 99.9% Server Uptime
The primary benefit of setting up your own shared hosting system is that you don’t have to worry about compatibility issues – you design a specific set of software apps in such a manner as to work with a defined set of hardware components. The outcome is something a whole lot more solid and reliable, because there are less potential chances of failure. We have set up our cloud hosting system atop proven hardware parts coupled with a seriously tweaked version of Security–Enhanced Linux so as to create a truly secure and safe home for your web sites.
For this reason, with each of our Linux shared hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In order to deliver a high–end hosting service, you can barely lean on the default network configuration in a datacenter. We have set up our very own custom network so as to ensure a mega–fast connection speed with the outside world.
And because of this, no matter which datacenter facilities you choose: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is valid for all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done our best to curtail all potential risks with our cloud hosting packages and despite the fact that our company provides first–class client support, there are situations when the client is just not pleased with what we are offering. Or he wants to move to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
That’s why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t fully happy, you will receive your money back.
24/7 Technical Support
We have punctiliously picked each single member of our 24x7 support staff to make sure that we can provide the very best client support you can get. Each of our techs has many years of experience dealing with web hosting accounts behind his back, hence they know very well what they are doing. Plus, they are available 24x7 – you’ll be able to call them whenever you want and they will respond back to you as fast as possible.
Their average ticket response time is under 20 minutes, whilst with many other web hosting providers you need to wait around for days. And we offer you a 1–hour response time guarantee. No matter what happens, your queries will be answered within 60 minutes.