A live chat is a real-time method of communication between a hosting company's support team and its clients. It's a very efficient method to get some info about the website hosting services or get some problem resolved because you are talking with a live representative. The benefits of using a live chat service instead of calling or opening a ticket are the smaller possibility of errors any time you exchange data like usernames or domain names, the quicker response time since the communication is live as well as the fact that you don't need to stay on the chat all the time - you'll be able to do something different while the representative examines the issue in question. Also, you will be able to connect with a live chat room from any computer which is connected to the world wide web, avoiding the phone fees that you will need to pay in case you're calling to a different country.

Live Chat Support in Shared Hosting

We provide a live chat support service for all of the Linux shared hosting that we offer and we will assist you with almost everything live. If you do not have an account with our company yet, we're able to give you more info about the plans to help you to get the most appropriate package. If you are an existing client, we are able to assist you with any general or billing issue and even with numerous common technical issues, such as an email address setup in a desktop e-mail client. If you cannot call us for some reason or you are in a country where we don't have a local telephone number, our live chat is the best option to get in touch with us. Of course, some problems need more time to investigate and test, which means that you'll have to open a support ticket to our technicians, however, we will save your time and help you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We supply live chat support as standard with our services, so when you have any kind of questions about our Linux semi-dedicated hosting, you're able to speak with our customer support team whenever you need regardless if you've already acquired an account or not. In general, the chat service is intended for pre-sales, billing and basic questions and issues, yet we are able to assist you with various tech questions too. We will help you pick the optimal package for your sites if you do not have an account yet, we can reply all of the billing questions or concerns you have or we can help you with installing your new email address on your PC or smart phone - all the abovementioned will be done promptly because our live chat service is available all the time, every day. No matter when you want support, you can chat with a representative and save a lot of time.